Privacy Policy

About This Policy

This Privacy Policy describes how San Leandro Masonry & Concrete ("we," "us," or "our"), located at 421 Joaquin Ave, San Leandro, CA 94577, collects, uses, and protects information you provide when you visit or interact with our website at sanleandromasonry.com. By using our website, you agree to the practices described in this policy.

If you have questions about this policy, you can reach us at support@sanleandromasonry.com.

Information We Collect

We collect information in two ways:

Information you give us directly

When you fill out a contact form or request a quote on our website, you may provide your name, phone number, email address, property address, and a description of the work you need. We only collect what you choose to share.

Information collected automatically

When you visit our website, basic technical information is automatically collected. This may include your browser type, device type, operating system, pages viewed, time spent on pages, and the referring URL that brought you to our site. This data is collected through standard web analytics tools and helps us understand how visitors use the site.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies. Cookies are small text files stored on your device that help the website function and help us understand visitor behavior.

We use the following types of cookies:

• Essential cookies - Required for the site to function properly. These cannot be turned off.
• Analytics cookies - Used to understand which pages are visited most, how users move through the site, and where visitors come from. This data is aggregated and not tied to individual identities.

Most browsers allow you to block or delete cookies through your browser settings. Blocking analytics cookies will not prevent you from using our website.

How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiry or quote request.
• To schedule on-site consultations or estimates.
• To follow up on work we have completed for you.
• To improve the content and performance of our website.
• To comply with legal obligations.

We do not use your personal information to send unsolicited marketing emails or to sell advertising.

How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following limited circumstances:

• With service providers who help us operate our website or run our business (such as form processing tools or analytics platforms). These providers are only permitted to use your data to perform services for us.
• If required by law, court order, or a government authority with lawful jurisdiction.
• In connection with a sale or transfer of the business, in which case you will be notified before your data is transferred to new ownership.

Data Retention

We retain personal information you submit through our contact forms for as long as necessary to respond to your request and maintain records of any completed work. If you would like us to delete your personal information from our records, you may contact us using the information below and we will honor that request unless we are required by law to retain the data.

Your Rights

Depending on where you live, you may have certain rights regarding your personal information. These may include:

• The right to know what personal information we hold about you.
• The right to request that we correct inaccurate information.
• The right to request deletion of your personal information.
• The right to opt out of certain uses of your data.

To make any of these requests, please email us at support@sanleandromasonry.com. We will respond within 30 days.

Data Security

We take reasonable steps to protect the personal information you share with us from unauthorized access, disclosure, or misuse. Our website uses HTTPS encryption. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Third-Party Links

Our website may contain links to third-party websites, such as Google Maps or review platforms. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any external site you visit.

Children's Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has submitted personal information through our site, please contact us and we will delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. Your continued use of the website after any update constitutes your acceptance of the revised policy. We encourage you to review this page periodically.

Contact Us About Privacy

If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us: